Older People's Services

Social Services

Contact adult social care. Available 09:00 to 17:00, Monday to Friday.

Telephone: 0300 200 1005

Website: https://www.surreycc.gov.uk/social-care-and-health/adults/contact

Email: contactcentre.adults@surreycc.gov.uk

Compassionate neighbours

Run through Princess Alice Hospice, a scheme providing befriending support for anyone living with a long term or terminal illness, is elderly or frail, socially isolated or nearing the end of life through age or illness. People can self-refer or be referred in to their website.

Website: www.pah.org.uk/compassionate-communities

Mole Valley Life

Telecare is a service that enables people, especially older and more vulnerable individuals, to live independently in their own home.

Telephone: 01372 204 500

Email: mvlife@molevalley.gov.uk

Website: www.molevalleylife.co.uk/independence

Action for Carers Surrey

Action for Carers Surrey provides free, independent information, advice and support to carers of all ages across Surrey.

Telephone: 0303 040 1234

Website: www.actionforcarers.org.uk

Email: carersupport@actionforcarers.org.uk

Staying Independent

If you are struggling with everyday tasks, then simple equipment, practical aids, new technology or small changes to your home can make the difference between living independently and needing someone to help you or it can make caring for someone easier.

Website: www.surreycc.gov.uk/staying-independent

Keeping Active and Falls

Please see the below flyers for information on the keeping active and Falls in the elderly:

Self-help techniques and local support for older people

There’s a range of information, support and resources specifically targeting older people, which you do not have to speak with your GP about to access. Please visit the Healthy Surrey website to find out about self-help resources available in your local community.

Surrey Information Point for Older People

Groups and workshops specialising in services for older people in your local area.

Website: www.surreyinformationpoint.org.uk/older-people


Organisation for ‘learning in leisure’ for those who are retired or semi-retired, offering a variety of social, cultural and study opportunities for mature people. Groups held locally and online, run by volunteer members covering many different areas of interest. £15 annual membership.

Telephone: 020 8466 6139

Website: www.u3a.org.uk

Banstead centre

Regular activities timetable includes: Art Group, Short Mat Bowls, Chair Yoga, Bingo, Exercise to Music, Bridge, Chair Pilates, Table Tennis, Come and Sing, Beauty & Therapeutic Care, Hearing Clinic, Handicrafts, Tai Chi, Quizzes, French Conversation, Reflexology and Line Dancing. These are currently on hold whilst the Centre is closed. However, the Centre have worked together to put on a timetable of virtual and outdoor activities to keep members in touch and active during the closure.

Website: www.reigate-banstead.gov.uk/the_banstead_centre

Telephone: 01737 221030

Community groups

St Marks Church: St Mark’s Church strives to be a meaningful presence in the community; providing activities for people of all ages. They have an established range of activities and continue to seek to work in partnership with community groups when possible.

Email: admin@stmarkschurch.me.uk

Website: www.stmarkschurch.me.uk/community

Community transport

If you have difficulty using public transport, or you just need some support to get out and about, there are a variety of community transport schemes in Surrey that can help including Dial-a-Ride services, along with Good Neighbour schemes which can offer scheduled services or door-to-door transport, e.g. to supermarkets and doctors surgeries.

Website: www.surreyinformationpoint.org.uk/communitytransport

Help with meals

If you are struggling to prepare meals for yourself, or having trouble getting to the supermarket, there are companies which can deliver hot or frozen meals to your door and supermarkets which will make deliveries.

Website: www.surreycc.gov.uk/staying-independent/meals

Age UK Surrey

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. Free, confidential advice is available on the phone, along with help at home and affordable counselling.



Telephone: 01483 503414

Website: www.ageuk.org.uk


A free service for anyone over-75 who lives alone and feels they could do with a friendly phone call every week or two. To be eligible for a call companion you should be aged 75 or over, living alone or in sheltered housing and have difficulty getting out in normal times.

Website: Reengage

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4 70 80 90

Website: www.thesilverline.org.uk